Nester Logo

Investor Web Platform

Nester is a groundbreaking Peer-to-Peer (P2P) investment platform, redefining the way individuals engage with their financial futures. As Lead Designer, I managed the team which was responsible for conceiving and designing the investor web platform. Collaborating with numerous stakeholders to research and develop cohesive design plans, concepts and prototypes. We incorporated previous design principles and the design system that I created showcased in other Nester projects in this portfolio.

Project type
UX Design, UI Design
Sector
Finance, Fintech
Timeline
August 2023 - January 2024
Role
Lead UX/UI Designer, Project Management
Nester Investor web platform hero image of multiple screens
Overview
The objective was to revamp and modernize the investor web platform following the successful launch of the Nester investor app. Our aim was to elevate user engagement, streamline processes, and cultivate a seamless investor experience. Introducing a range of new features including a revamped registration flow, payment schedules, and the innovative IF-ISA product, alongside investor statements, necessitated a careful balance between meeting business requirements and user expectations whilst maintaining a cohesive user journey.

To expand their customer base, Nester required a clean and straightforward website showcasing their products and opportunities. Leading a design team, I spearheaded a comprehensive product lifecycle journey, spanning from user research and wireframing to UI design and ultimately, product release.

Product Roadmap

Aug 2023
Sep 2023
Oct 2023
Nov 2023
Dec 2023
Jan 2023
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
👩🏼‍💼
Defining Business Requirements
🕵🏼
User Interviews & Surveys, Affinity Mapping
🛣️
User Journeys and Task Analysis
Research
💻
Information Architecture
🗺️
Site Map
🖌️
Wireframes
📲
Prototype
Design
👩🏽‍💻
User Testing
🕵🏻
Findings and Analysis
🥇
MOSCOW
Testing
🏗️
Iterating the design
🛠️
Frontend & Backend APIs
🗂️
Design Documentation
📤
Business Sign Off
🚀
Go Live
🧪
Validate Ideas
💪
Make Improvements
🧘🏼‍♀️
Project Retrospective
PRODUCT
Nester User Research Affinity Map
Nester Investor web platform mobile low-fidelity exampleNester Investor web platform mobile high-fidelity example
Nester Investor web platform desktop low-fidelity example login screensNester Investor web platform mobile high-fidelity example login screens

Upgrading the User Experience

As with any exciting new proposition, creating an excellent digital experience is paramount. Working in fortnightly sprints as Lead UX/UI Designer I took a collaborative design approach and worked closely with the Junior UX/UI designer, developers and the business’ Product Owners to finesse proposed user journeys and create high-fidelity prototypes ahead of user testing and refinement.

Nester Investor web platform tablet high-fidelity example opportunity details
Nester Investor platform Opportunity card examples

Optimised Desktop Experience

Over +70% of the website traffic is made with desktop devices as most users use the native mobile app when investing on our platform. from their mobile device. However it was important to design responsively and I took this into account since the start of the project by making sure the team created easily scalable layouts and assets.

Nester Investor web platform mobile high-fidelity example registration screens example
Nester Investor web platform High fidelity dashbpard example desktop
Nester Investor web platform mobile high-fidelity examples transaction and investor statements screen

Final Words

The released version of the new investor platform has been well received by our customers. Stepping up to the role of lead designer was a great experience, guiding the team through the design process, coordinating workflow, reviewing work and providing constructive feedback was a big learning curve. We were able to achieve our goals and meet our release deadline. There are still improvements that can be made. A watchlist and the ability to share opportunities would help to personalise the investing experience for users. We have built a foundation that allows us to build on top of, the implementation of a responsive design system and the patterns created give room for future enhancements of the product as we constantly strive to improve our investor’s experience.

Nester Investor web platform tablet high-fidelity example opportunity details